|TERMS: All prices are F.O.B. factory. To customers with satisfactory and / or prior approved credit and account status, terms of 2% 10th prox., NET 20th, will be allowed. Please enclose an account application prior to or with your initial order.
CREDIT CARD CAPABILITIES: Visa, Mastercard and American Express are accepted (only for established open acounts). Payment terms are NET.
FREIGHT TERMS: All orders are F.O.B. factory. For NET orders of $900.00 or more, freight will be prepaid in the continental U.S. for shipment the most economical way. For shipments to Hawaii on NET orders of $1200.00 or more, freight will be prepaid the most economical way. A freight allowance of $13 / cwt will apply on shipments to Canada, Alaska, or Puerto Rico for NET orders of $900.00 or more.
CRATING CHARGES/SPECIAL PACKAGING: $50.00 NET. This will be added to any order not meeting prepaid freight where the product is over 10' in length or welded threshold assemblies.
MINIMUM ORDER LEVEL: A surcharge of $7.50 NET will be added to NET orders less than $50.00.
RETURNS and ALLOWANCES: No merchandise will be accepted for return or credit unless prior written approval is obtained. Returned merchandise must be of recent sale (6 months), in restockable / resalable quality, size, and condition. A minimum 30% charge plus freight charges will be made for returns. Material that is not in standard stock sizes, is made to special order, has a custom finish, or has been sold at special consideration or closeout is not returnable. Foam tape is not returnable. S88, S44, PK55, and PK33 may only be returned within three months of the date of sale.
CANCELLATION CHARGES: Cancelled orders for special material, non-stock sizes, or special sizes are subject to cancellation charges, based on factory expense and material used.
GUARANTEE: Pemko products are guaranteed for 5 years against defects in material or workmanship, except: 1) PemKote abrasive surface for thresholds is guaranteed for 10 years. 2) Polyurethane Foam Tapes are guaranteed for 90 days. 3) Grade 1 PemkoHinges are guaranteed for the life of the opening against defects in material or workmanship. All other Grades of PemkoHinge carry a 10 year warranty. 4) Electrical modification performance is guaranteed for 5 years. 5) PC Henderson products are guaranteed for 2 years against defects in material workmanship. Pemko will not be liable for defects or damages arising from improper installation, product modification, incorrect application or storage of product. Written notice of damages must occur within the warranty period. Liability shall be limited to the replacement of product or component determined to be defective and shall not include costs arising from removal or reinstallation of product. Cost of replacement shall not exceed original purchase price. No other claims will be allowed. In no event shall liability be extended to include punitive, incidental or consequential damages arising from use of Pemko products. This is the sole warranty given by Pemko Manufacturing. No other warranty implied or expressed shall be allowed.
CLAIMS FOR SHORTAGE OR DAMAGE IN TRANSIT: All claims must be made within ten (10) days of receipt of goods. Consignee assumes the risk of loss or damage in transit.
MILL LENGTHS: Most extrusions are available in mill lengths. Cut lengths over 12 feet are charged as mill lengths.
ORDERING INFORMATION: Please order material by product number, specifying length required per piece and the number of pieces. Most weatherstrips are stocked in standard sizes. If it is not practical to furnish the size ordered, the next larger size will be furnished and charged. Thresholds are maintained in standard sizes with 1/2" extra length on thresholds thru 47" and 1" extra length for thresholds 48" and longer to allow for fitting and field trim, unless exact net cut size is specified.
NON-STOCK FINISH INFORMATION: Some items shown in this catalog are not stocked in certain finishes (i.e. BDG, PW, and G). 'Batch charges' may be required on non-stock finishes to achieve our normally fast lead times. Contact Pemko Customer Service for a quotation and lead time.